COORDINATION & ASSISTANCE SERVICES

Trusted coordination for your family and projects back home.

Submit a request. We assign a verified local coordinator. You receive photo/video proof and clear updates until completion.

Verified updates

Photos, notes, receipts

Human-reviewed

Not a random marketplace

Fast response

Same-day acknowledgment

Example status update

Request ID: RL-1042

REQUEST

Pay school fees & confirm enrollment

City: Ouagadougou • Urgency: Normal

Assigned

PROOF DELIVERED

Photo
Receipt
Report
3 items attached

UPDATE

Coordinator visited the school, confirmed enrollment status, and submitted receipt + report for your approval.

RELAIS tracks each request: Pending → Assigned → In progress → Completed

HOW IT WORKS

Simple. Structured. Accountable.

No confusion. Clear steps from submission to completion.

STEP 01

Submit a request

Tell us what you need, where it should happen, and how urgent it is.

STEP 02

We assign a coordinator

We match your request to a trusted local coordinator approved by RELAIS.

STEP 03

You receive verified proof

Photos/videos + a written report, plus completion confirmation.

You’re not hiring strangers. You’re working through RELAIS — with tracking, review, and clear accountability.

SERVICES

What we help with

Common diaspora needs — coordinated with proof and updates.

Home & property

  • Inspections
  • Repair follow-ups
  • Renovation checks

Family support

  • School fees support
  • Document delivery
  • Errands

Admin support

  • Paperwork drop-off/pick-up
  • Appointment help
  • Local coordination

Purchases & deliveries

  • Materials & supplies
  • Verified delivery
  • Receipt capture

Local verification

  • On-ground confirmation
  • “Is this real?” checks
  • Due diligence support

Custom requests

  • Not listed? Submit anyway
  • We’ll confirm feasibility
  • You approve before work begins

VERIFIED PROOF

What “verified” means at RELAIS

Every completed request includes proof you can archive and share with family.

Before / During / After

We capture progress so you see what happened — not just a message.

Photo
Photo
Report

Receipt / invoice (if applicable)

For purchases and payments, we record supporting proof.

Photo
Photo
Report

Coordinator report

A structured summary: what was done, outcomes, and next steps.

Photo
Photo
Report

TRUST & SAFETY

Built for accountability

We reduce uncertainty with clear process and review.

Approved coordinators

Coordinators are reviewed before receiving assignments.

Tracked requests

Each request moves through clear statuses with updates.

Human support

Reach us anytime at contact@relaisplatform.com or call +1 (929) 453-7790.

Review & dispute handling

If something feels off, RELAIS reviews and resolves with you.

PRICING

Transparent, request-based quotes

You see the quote before any work begins.

Service fee

Covers coordination, tracking, and verification.

Quoted per request

Execution cost

Coordinator time + local expenses when applicable.

Quoted per request

Early MVP note: we acknowledge your request same-day and provide a quote after confirming details.

READY TO START?

Submit a request today.

Email us what you need and where it should happen. We’ll respond with next steps and a quote.

Prefer web forms later? No problem — we’ll add a secure request form in the next iteration.

Copy/paste request template

Service type: (example: School fees / Property check)

City + country:

Details:

Urgency: Normal / Urgent

Best contact: Email / Phone

Send to contact@relaisplatform.com